Refund and returns policy

  • Items must be returned to us within 28 days of the goods being delivered
  • All items must be returned to us in the same condition they were sold, including any tags, labels and packaging
  • If the item was part of a multi buy promotion (e.g buy one get one free) please return all items in the deal. If you don’t, we may not be able to give you a full refund
  • Returns and exchanges can be made in store
  • Returns from the UK are free of charge. Please obtain proof of posting from a post office. Email for a returns label
  • For international returns Please make sure you use a postal service that insures you for the value of the items you are returning and obtain proof of posting
  • Ie will refund the cost of the returned items without undue delay and in any event no later than 14 days from the day on which we received your items
  • You can exchange your item within 28 days of receiving it, as long as the new item is simply a different colour or size as the original product you ordered
  • This does not affect your statutory rights